Who We Help

Justice Involved Populations

Pokket℠ helps returning citizens, service providers, and correctional supervision work together to improve outcomes and reduce recidivism. Pokket is designed to straddle the gaps between justice agencies and health and human services agencies, helping them support individuals both in custody and out-of-custody or individuals enrolled in adult/youth diversion programs.

Marginalized Persons

Pokket℠ allows clients to develop self-directed paths through a network of trusted service providers, maximizing the use of free resources in the community. Pokket is designed to give connected case managers the full context of a client’s progress and challenges, enabling them to provide targeted care for their client’s particular situation.

Family and Children Services

Pokket℠ connects families with the wide array of resources available that provide support and assistance to parents/guardians and social workers. Pokket is designed to equip family support providers with more efficient and less stressful ways to interact with those caring for children, elderly, or other dependents.

Healthcare Deficient Groups

Pokket℠ improves access to healthcare services, especially for those in remote locations or with conditions that may find it difficult or unsafe to visit a doctor in person. Pokket is designed to support telehealth providers with video consultations and its HIPAA conformant model of patient-mediated exchange.
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Here’s how Pokket℠ works:


Pokket℠ is designed to help returning citizens, service providers, and correctional supervision work together by safely sharing information. Pokket℠ synchronizes existing cross-silo human services delivery while managing privacy rules. With Pokket℠, you get the full context of a client’s progress and challenges, when you need it. It's built to encourage and sustain self-sufficiency and accountability. Pokket℠ is a mobile-friendly secure cloud service, and is inexpensive and quick to launch. Spend less time chasing paper, phone calls, and emails, and more time helping your clients.

Secure and confidential
CJIS conformant

Safely share information among providers

Screened Referrals

One cross-functional plan

Fewer missed meetings

Early warning when client is struggling

Message without sharing your phone number

Dashboard so client knows next steps

Enterprise-Grade Technology

Pokket℠ is built by career technologists with decades of experience in the telecom, ISP, defense (including secret clearance), media, and information security industries. Built with privacy and security in mind from the ground up.

The right technical foundation

  • AWS GovCloud for secure data
  • Microservices architecture for rapid scalability
  • US-hosted and supported by background-checked US persons
  • Data encrypted in transit and at rest.
  • Single sign on (SSO) options
  • Multi-tenant SaaS and Enterprise License models
  • Tiered flexible pricing options
  • Data lake options for analytics
  • Mobile-first, desktop-friendly
  • Integration options available
SOC Logo
hitech hipaa logo

The right functionality

  • AWS Chime for video (WebRTC) appointments
  • Real-time “selfies” for identity verification - no facial recognition
  • GPS location services for opt-in electronic monitoring
  • Secure-facility and community use security models
  • Privacy-compliant inter-agency confidential information-sharing
  • No integration required for pilot launch

Compliance

  • CJIS
  • HIPAA & FERPA
  • 42 CFR Part 2
  • 508 Type A for accessibility (ADA)
  • SOC-2 Type 2 Audit
We're serious about compliance. For questions or concerns, contact our HIPAA Compliance Officer at compliance@adskljf@3dfjklaf1.comacivilate.com.

AT&T Mobile Launch

Acivilate is pleased to offer mobile devices and services in partnership with AT&T. Using VMWare Workspace ONE, we are able to provide, configure, and manage mobile devices (e.g. smartphones and tablets) with controlled access to websites. Those might be Acivilate’s own mypokket.com and other sites useful to end users such as employment, drug-testing, housing resources, telemedicine, and more. In this way, agency partners can ensure that end users receiving treatment or counseling virtually, or engaging in virtual supervision, never run out of data. They should always be able to keep an appointment or communicate why they are unable to do so. Selected plans can include the option to receive unlimited Pokket text reminders for appointments or tasks due, as well as unlimited voice services, including to Mexico and Canada, which can be an incentive for program participation and completion. Participants can also access voicemail and email services to be able to manage their affairs.

Mobile devices may be provided to support participants going through a range of life transitions such as parolees, probationers, domestic violence survivors, veterans, youth aging out of foster care, foster parents, or others engaged with intensive services. The locked-down nature of the device prevents access to unsuitable addresses such as pornographic sites. Acivilate is able to configure tiers of permissions, so that participants may be rewarded or provided with more freedom of access based on compliance or need, making it possible to design different configurations for different treatment stages or applications. The device location service may also assist in the location of individuals who have experienced a medical difficulty such as an epileptic or diabetic episode or unintentionally overdosed on tainted drugs. A participant can also voluntarily share their location, for example to verify attendance at prescribed treatment or as a client-verified form of electronic visit verification.

Devices can also be configured to operate in shared-user applications and settings such as community centers, supportive housing, halfway houses, clinics, classrooms, courts, or reception areas. Devices can be supplied with accessories, including cases, screen protectors, headphones, and other items. These devices are intended for use in community-based settings, for a lower cost profile than correctional devices. Normally, devices may only be issued to staff, but our arrangement includes clients of agencies under defined conditions.

With the extensive reach of AT&T’s mobile network, you can be sure we can serve all your domestic telecom needs, even for wireline and satellite services. Each application is unique. Please contact us at sales@acivilate.com to share your needs so that together we can work out if we can be a good partner, serving those needs.

Getting Started is Quick and Easy


1. Contact us to sign up your team

2. Sign up your service provider partners

3. Enroll your participants

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